Civic Innovation Toolkit: Twilio

Twilio is a cloud communications platform that allows web apps to make and receive phone calls and SMS text messages. You’ve probably used Twilio at some point even if you’re weren’t aware of it. If you’ve ever received a text message when your cab has arrived, your food gets sent out for delivery, or if you’ve received text messages from campaigns – you probably were interacting using Twilio.  The Smart Chicago Collaborative offers Twilio to developers in Chicago looking to build civic apps to solve civic problems in Chicago as part of our developer resource offerings.

 

The real strength of Twilio is ease of use. With just a little bit of time and code, you can create civic apps that send out SMS messages or make phone calls. Below the fold, Twilio’s representative in Chicago Greg Baugues gives us a demo of the tool.

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The Launch of the Chicago School of Data Project

Smart Chicago has started work on the Chicago School of Data Project, which has three main components:

  • Convene a core group of practitioners in Chicago who are using data to improve the lives of regular residents
  • Document and map the landscape of data activity in Chicago— the entities, tasks, companies, enterprises, civil service organizations, and others who make up the field
  • Plan a region-wide event in early autumn where we will share this mapping work with the larger data community. We seek to showcase all of the activity underway through capacity-building workshops and demonstrations

From this project, we hope to develop a collaborative framework and tools for improving connections across the Chicago data ecosystem– the Chicago School of Data.

Matt Gee,  a respected leader in the Chicago data community, has been hired to lead this project.  Here’s a look at the work ahead:

  • Convene small-group discussions with key partners to help us frame the work and make sure that we see the entire discipline
  • Lead larger convenings of 20 – 30 people from a wider group of stakeholders to understand needs, identify opportunities, and plan for events
  • Organize a city-wide data census with volunteer data ambassadors canvassing organizations to understand what’s happening now
  • Define the scope, breadth, time period, venue, and zeitgeist of the event itself, in concert with the stakeholders
  • Review existing documents, including grant agreements to practitioners, blog posts from the field, evaluations of existing market activity,  the Urban Institute assessment, entries from our city-wide data census, and documentation of conversations conducted throughout the project
  • Define the landscape of data work in Chicago and compile a cohesive narrative that gives shape, direction, and clarity to all included
  • Recruit speakers, teachers, and panelists for the event and work with them on their content

This is a lot of work. It will only be of value if it is inclusive and exhaustive. If you think what we’re saying speaks to you— if you have any inkling that you use data to improve lives in Chicago— we want to hear from you. Even if we’re already deep partners, and talk to each other every day, please complete this form.

If you are interested in helping out on the project itself, we need people to conduct interviews and help others complete the form to get their voices heard. If you’re interested in helping on this, please let us know here.

Hack Night Live: FWD.US

At tonight’s OpenGov Hack Night, Bojan Francuz from FWD.us will talk about the data, tools and processes they use to advocate for policies like immigration reform.

OpenGov Hack Night: Expunge.io

Our live stream coverage will start at 6:15 pm CST and  we’ll be live tweeting from the #ChiHackNight hashtag. Come join us!

Benchmark: Chicago Public Library Cyber Navigator Program

“Establish a smart community benchmark and toolkit for broadband access and use” is Initiative Four of the City of Chicago Tech Plan. The Connect Chicago program is an essential component of that initiative. As part of this, we’re highlighting programs that are quintessential programs that we consider crucial to having a connected city for all.

One of the first comprehensive technology training programs in the city, the CyberNavigators program at Chicago Public Libraries has led the way in bridging the digital divide in Chicago.

Bessie Coleman

About the CyberNavigator Program

CyberNavigators are computer tutors that work in 44 libraries across Chicago, where they served almost 90,000 library patrons in 2011. Through technology training and mentoring, one-on-one assistance and public classes, CyberNavigators work with library patrons to teach computer basics, resume writing, word processing, internet searching and more.

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Connect Chicago Toolkit: USA Learns

“Establish a smart community benchmark and toolkit for broadband access and use” is initiative four of the City of Chicago Tech Plan. The Connect Chicago program is an essential component of that initiative.

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Stephen Alderson, Director of Adult Education at Instituto del Progreso Latino spoke at the last WeConnectChicago meetup to talk about their CYBER-ESL program, a blended online English as a second language  program for adult ESL learners.  One component of this program is the use of the USALearns website.

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