Thoughts on the Gigabit City Summit

Last week, I traveled with Kyla Williams, Sonja Marziano, and Christopher Whitaker to Kansas City, MO for the Gigabit City Summit – A three-day learning and networking opportunity exclusively designed for leaders in current and emerging Gigabit Cities.

Gigabit CIty Summit

Gigabit City Summit

The host city of Kansas City was chosen to be the first city with Google Fiber. Gigabit cities have internet download speeds of up to one gigabit of data per second. To compare, Chicago has an average internet download speed of 23 mbs/s. Clearly, this gives Kansas City a significant advantage.

There are many technology solutions that are limited by the bandwidth currently available in most homes and businesses. Gigabit speeds allow developers to use much more data and information to power their apps. It’s not just making Netflix load faster – there are several examples of applications that only work with gigabit speeds. This line of technological development would have huge impact into economic development as gigabit speeds would attract high tech companies.

At the other end of the spectrum, are advocates in cities who see gigabit internet as a way to close the digital divide. Gigabit internet requires substantial investment in infrastructure and the process of adding the necessary fiber lines can be a boon for digital access. This can be used for the delivery of regular Internet connections via wifi and other less speedy but still critical modes.

At Smart Chicago we care about digital access and digital skills, so we care about the city-based networks that are necessary to support people. That’s why we sent a whole delegation to Kansas City— so that we can share our model with others who toil in these fields.

We’ve got a pretty good history of this, including co-hosting a US Ignite conference in June 2013. This long-form attention is critical to our work— we don’t give up.

I was impressed with at the conference was the effort that Kansas City took to ensure they used the project to both connect every neighborhood with fiber and make serious investments into digital literacy.

Mayor Sly James of Kansas City, MO delivering the welcome at the Gigabit City Summit

Mayor Sly James of Kansas City, MO delivering the welcome at the Gigabit City Summit

In 2012, the Mayors’ Bistate Innovation Team published the playbook “Playing to win in America’s Digital Crossroads.” The team, made up of experts from both Kansas City, MO and Kansas City, KC, had begun to work on the playbook after the announcement that Kansas City would be the first metro area with Google Fiber.

Right from the beginning the playbook made digital inclusion a priority stating, “high-speed fiber can not reach it’s potential if large segments of society are excluded from it’s benefits.”

One of the ways that Kansas City is working to ensure digital inclusion is the Digital Inclusion Fund.  It is housed at the Greater Kansas City Community Foundation and made possible by Google Fiber, the Sprint Foundation, The Illig Family Foundation, Polsinelli, Global Prairie and JE Dunn. In 2013, they spent $311,600 on digital literacy programs in Kansas City.

Kansas City also has programs that provide refurbished computers to low-income residents thanks to the work being done by Connecting for Good.

This one-two punch goes a long way to bridging the digital divide in Kansas City.

The story of how gigabit internet impacts education 

The Gigabit City Summit also featured an education track to discuss education’s role in building a smart connected city.

For this track, the conference organizers invited teachers from the area to participate in the Summit. The group discussed STEM education, job skills, and next generation learning.

There are several apps that take advantage of gigabit speeds to help in the classroom. One of our favorite examples is the software lending library that allows Kansas City residents to use their gigabit connections to go onto the library’s servers and use commercial software like Photoshop and Microsoft Office from their home computers.

President Obama’s big push for gigabit internet 

One of the big challenges with generating greater speeds and access is lack of competition among internet providers. Communities like Burlington, Vermont decided to tackle this issue by just building their own network. The city provides gigabit broadband in the same way that they provide water to residents.

Larger cable and internet companies have pushed to have laws passed in states to forbid the practice.

Last week, during the conference, the White House released a report about the benefits of community broadband solutions  and the President came out in full support of net neutrality, gigabit internet, and community-based broadband solutions. President Obama also announced several federal initiatives help cities get gigabit internet including expanding grants and loans to help expand broadband internet to rural communities.Here’s the President on the issue:

Susan Crawford’s passionate call for equal access to high speed internet

The Summit’s keynote was author Susan Crawford. Crawford spoke about how access to reliable high speed internet is a social justice issue. She linked the current struggle for high speed internet for all with the electrification debates in the 1920’s and how it took federal intervention ensure that all homes were provided with electricity.

Crawford praised the President’s plan to knock down the federal regulations that make it more difficult for cities to build their own gigabit networks. She called the speech “Obama’s FDR moment” and spoke about how there is no better time to be building fiber in America.

It’s hard to capsulize Susan’s Crawford into a single blog post – so we definitely recommend checking out her book Captive Audience.

There’s more work to do

There’s a lot more work do to when it comes to ensuring every resident of Chicago has the access and skills needed to take full advantage of the power of the internet. In 2015, we’re going to be going to be launching additional initiatives to help bridge the digital divide here in Chicago. Join us!

The Next Eliminate the Digital Divide Elimination Advisory Committee Meeting is February 3, 2015

seal-of-the-state-of-illinoisThe next meeting of the Digital Divide Elimination Advisory Committee is Tuesday, February 3, 2015 from 10:00 a.m. – 11:30 a.m at 100 W. Randolph St. Ste. 3-400 Chicago, IL 60601.

This is on the third floor in the offices of the Department of Commerce & Economic Opportunity in the Director’s Conference Room.

Meeting Agenda as follows:

I. Call to Order

II. Program Update

III. Other Business/Public Comment

IV. Adjournment

Call in information: Dial-in #: 1-888-494-4032 Access #: 2828938287

I’m currently the chair of this committee and I’ve maintained a folder of information about its work here.

Results from Eliminate the Digital Divide Advisory Committee Capstone Project

University of Illinois ChicagoIn October 2014, students from the University of Illinois at Chicago Department of Public Administration MPA Capstone program began work on a project to research Computer Technology Centers in Illinois. The UIC MPA Capstone team, Ta’Shona Griffin, Patrick Hastings, and Rachel Wagner, presented their report in December 2014. Their main goals as outlined by the project were to:

  • Collect and analyze data on Computer Technology Center (CTC) programs through interviews with program managers
  • Collect and analyze data on program successes through surveys with program participants
  • Report on trends amongst grant recipients, program components and program participants
  • Recommend methods to maximize use of DCEO technology grants, and to increase connections with grant recipients

Here’s their full report and their presentation. Following is highlights of the work:

Design and Results

The Capstone team looked at 22 organizations ranging from Chicago and the metropolitan area to Aurora/Naperville, Rockford, Peoria, Springfield, the St. Louis metropolitan area, as well as rural areas of the state. Organizations varied in type, from libraries and other public entities to nonprofits, such as religious institutions and community centers. They interviewed staff from the organizations on topics such as funding, communication, program monitoring, performance measurement and lessons learned. Then, the Capstone team requested for these staff members to send a survey to their program participants who completed a technology training program at the respective organization. Here is a look at the general categories for the survey questions:

  1. Comfort Levels and Attitudes.
  2. Skills Learned.
  3. Program Communication.
  4. Work Skills Developed.
  5. Computer Usage and Activity Levels.

The report looks at responses from each region and then overall trends across regions. Here is just one example:

The interview process brought out the fact that some organizations changed from general computer classes to more skills based classes. This reflects what the surveys questions on comfort levels with computers and Internet brought out. Respondents generally had a high comfort level with computers with 54% saying they felt very comfortable and 22% saying somewhat comfortable.

With overall computer comfort levels high, it could give an explanation as to why some organizations had to transition to a skills-based training. These people already have general knowledge of computers, yet they do not have knowledge on specific programs.

Recommendations

Here’s the recommendations from the UIC Capstone Team after their research:

While many of the organizations do a good job at bringing people in and getting them involved in using technology, some recommendations can be made to increase efficiency within these organizations… They follow with enhancing program criteria, coordinating operations, and overall better contact amongst grantees.

Here is just a snippet from each of the Capstone Team’s recommendations:

Enhancing Grant Criteria

The most important part of this grant program is not only to give people in Illinois the opportunity to use computers and get on the Internet, but to help them learn the importance of and how to be proficient with technology. That is why we recommend enhancing the criteria for receiving the grant, to incorporate some kind of acknowledgement of achievement within their programs…

We would also recommend that these certificate programs be standardized statewide, to remain consistent in the value of the certificate of completion…

Collaboration

It is crucial that the centers near each other collaborate with one another to share best practices, refer clients, and know what programs are being offered. This would be need to happen in order for the previous recommendation to really be beneficial. One of the most important collaborations that we see with this program is between the non-profits and the libraries. Since these organizations often have different approaches to the technology programs they have the ability to ‘feed’ off each other to achieve greater outcomes.

Communication

The last recommendation for increasing efficiency among organizations relates to communication between CTCs, the grant program, and the larger DCEO. The Capstone team recommends the development of a system of cotact statewide (and perhaps regionally), whereby the Advisory Committee or other agency or program representatives could maintain… The Committee (or relevant program representative) could use this to send out program information, trends, and best practices to organizations across the state.

We really appreciate UIC Capstone Team for doing this extensive work. You can see their complete report here:

Attend the Next Meeting of the Digital Divide Elimination Advisory Committee

The next meeting of the Digital Divide Elimination Advisory Committee of the Illinois Department of Commerce and Economic Opportunity is coming up. Details as follows:

Digital Divide Elimination Advisory Committee
James R. Thompson Center 100 W. Randolph
St. Ste. 3-400
(Director’s Conference Room)
Chicago, IL 60601

Thursday, November 6, 2014
10:00 am – 11:30 a.m.

Dial-in # 1-888-494-4032 Access #2828938287

Here’s a folder of documents relating to the Committee’s work since I became chair. And here’s some relevant documents for our meeting:

  • Digital Divide Meeting Agenda – November 2014
  • Digital Divide Meeting Minutes – August 2014

Meantime, here’s a photo I took when I was in Springfield recently:

Old Capitol, Springfield, IL

Eliminate the Digital Divide Advisory Committee Capstone Project

uic_logo_large_blue_revI serve as the chair of the Eliminate the Digital Divide Advisory Committee of the State of Illinois Department of Commerce and Economic Development. Recently I worked with fellow committee member Norm Peterson of Argonne National Laboratory to submit an application under the University of Illinois at Chicago Department of Public Administration MPA Capstone program, “which provides MPA students with a practical, team-based experience in problem-solving within public or nonprofit organizations”.

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Eliminate the Digital Divide Advisory Committee Working Meeting

I chair the Eliminate the Digital Divide Advisory Committee , which advises the Department of Commerce and Economic Opportunity in establishing criteria and procedures for identifying recipients of grants under the Digital Divide Elimination Act.

Here’s meeting notes: https://docs.google.com/document/d/1CF6J9L_uG0xCR5AgbC3_IMMfK76lUlo2lxGQOLqQcXA/edit

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