Documentors

Leaving Smart Chicago. Also: The @Civicwhitaker Anthology!

Christopher WhitakerSeptember 17, 2015

Speaking at the Civic Tech Forum in Tokyo, Japan

Over the past three and a half years, I’ve been a consultant for the Smart Chicago Collaborative helping with research, writing, and manage events, Chicago’s National Day of Civic Hacking, the CivicWorks Project, and helping to organize and document the Chi Hack Night. Today will be my last day consulting for the Smart Chicago Collaborative.

Before I joined Smart Chicago, I was working at the Illinois Department of Employment Security (during the height of the recession) and getting my Master’s in Public Administration (International Non-Profit Management) from DePaul University. That experience would prove to be quite the education into the state of government technology.

When I began to do consulting work here, first with writing for the blog and later managing the CivicWorks Project, I began to learn a whole other side of things. I learned how a civic organization should be run.

Perhaps the favorite thing about consulting for Smart Chicago is that through the work I was able to learn a lot of things – and write about it.

The @CivicWhitaker Anthology

That means that all together, the Smart Chicago blog has a wealth of knowledge about civic technology. Smart Chicago has taken many of these lessons and is combining them into a book— “The @CivicWhitaker Anthology”, which will be available next week during the Code for America Summit. Stay tuned.

Here’s a look at some highlights of my work here that will be included in the book:

The CivicWorks Project

The CivicWorks Project was funded by the Knight Foundation and the Chicago Community Trust to spur support for civic innovation in Chicago. The program goals are to produce 200 content pieces, 5 apps that solve government problems, and 5 apps that solve community problems. I served as the project manager for Civic Works.

These projects were small scale projects with budgets of about $10,000, and I worked with high capacity organizations who do great work in their community. This also enabled me to support the work of many emerging organizations and companies including Textizen, LocalData, Postcode.io, FreeGeek Chicago, and mRelief. Some of these projects were simply connecting existing technology in ways I knew would support their work (Providing LocalData to SWOP) while others were more on the experimental side (Crime and Punishment in Chicago and Convicted in Cook). If anyone ever asks you what a Master’s of Public Administration degree is good for – it’s for being able to understand problem solve inside governments and non-profits.

Being able to do this in the context of technology tools for organization was a tremendous privilege.

Chi Hack Night

In addition to managing this project, a large part of my work with Smart Chicago involved covering Chi Hack Night. By being paid to go to Chi Hack Night, it enabled me to take a much greater part in the event. (Before, I would run from my office on Chicago’s north side and race downtown to make the event in time.) It also meant being able to be one of the more productive Code for America Brigade Captains since I could wake up in the morning and think only about civic tech things instead of a different day job. One of the things that’s been interesting for me personally is watching other Brigade members also transition into full time civic tech positions. To me, one of the biggest benefits of Brigades is that they act as “farm teams” that help develop talent for civic technology organizations.

Chi Hack Night is a fantastic learning environment. The convergence of developers, non-profit employees, designers, government employees, data scientists in an environment that discourages jargon and sets up opportunities for each side to learn from the other. One of the most fascinating things to watch at Chi Hack Night is the technologists becoming more knowledgable about civic issues and those from the civic sector becoming more technically savvy. As part of my role at Smart Chicago, I’ve been blogging about hack night and have written over a hundred blog posts covering hack night presentations.

National Day of Civic Hacking

Another aspect of the work that I’ve done has been with National Day of Civic Hacking, which has been one of the biggest magnets for getting people into the civic tech space. As part of my work, I helped to write how-to guides for newer communities on everything from how to run a hackathon to an introduction to civic technology.

Why I’m leaving Smart Chicago now

When I first started with Chi Hack Night it was still in its early stages and now has grown beyond anyone’s expectations and is fully sustainable on its own. (With its own blog and twitter handle!) With Chi Hack Night growing in leaps and bounds, Smart Chicago will be stepping back from its coverage of the event.

National Day of Civic Hacking is another event that’s grown tremendously since its inception. The event now helps to spur civic innovation communities across the country. With it now being managed by Code for America Communities (which I’ve been doing consulting for since last year), there’s also less of a need for Smart Chicago to provide the same level of writing than it was before. With so many groups doing their own event locally, Smart Chicago will focus on other things and will not be hosting another National Day of Civic Hacking event.

Additionally, Smart Chicago will be expanding their Documenters program to include more people. This post from the Knight Foundation is a prime example of why the documenting the work is so important. Without the documentation aspect of the work that we do, there’s not a real way to learn from our it.

I’ve learned a lot from my work at Smart Chicago, but now it’s time for other people to have the same opportunity to learn from working with the organization. Smart Chicago will be expanding the number of documenters continuing to write down lessons learned from Smart Chicago’s work. Having learned all I can from doing this type of work, it’s time to move on to other adventurous and new learning opportunities.

If you’re interested in keeping in touch, you can follow me on Twitter at @civicwhitaker or email me at [email protected]. You can also catch me at the Chi Hack Night every Tuesday at 6:00pm.

Adler Hack for Change Event

Nicole CipriJune 18, 2015

This is the full report on the Adler Civic Hack Day from Nicole Cipri as part of our Documentor Program.

On June 6th, the Adler Planetarium joined venues across the world to host Civic Hack Day as part of National Day of Civic Hacking. National Day of Civic Hacking brings together community members, developers, programmers, and organizers to tackle tough problems and present practical solutions. Hackers come from a variety of backgrounds and bring diverse skill sets. Problem-solvers, makers, coders, tinkerers, anyone is invited to join the events.

Last year, National Day of Civic Hacking saw 123 events in 13 different countries, including at Adler Planetarium. Kelly Sutphin-Borden, an educator with the Adler who also handled logistics for the Hackathon, said this was the third year the Adler had participated in Civic Hack Day. Last year, groups created several seed projects, including an app to help link homeless LGBTQ youth to resources, and a searchable and simplified website explaining the CPS code of conduct to students and parents.

This year, six different people pitched issues facing Chicago. Among the proposals:

A website to help engage citizens on proposed legislative regulations.
A media campaign to protect Chicago birds.
An online archive for photographs by Vivian Maier, a Chicago-area street photographer, which would complement a brick-and-mortar archive of her works.
A more accessible and streamlined portal to the Bureau of Labor Statistics Occupational Handbook
A data collection app for Cancercodebreaker.org, which would collect cancer patients’ treatment histories and share them with researchers.
An app to help hospital patients with follow-up care after their discharge

The last of the problems presented, about helping discharged hospital patients, was proposed by Dr. Pam Khosla, an oncologist at Mount Sinai. She had not planned on participating in Civic Hack Day, but only on keeping her daughter company there for a few hours. She became inspired after listening to some of the other proposed issues.

She confessed that she’d heard about National Day of Civic Hacking first on NPR, and had been confused by the term. “I thought all hacking was bad,” she explained. “Who are we hacking? Why?”

Mount Sinai is a hospital on Chicago’s West Side, an area of the city that suffers from high rates of poverty. Many of Khosla’s patients have trouble navigating the labyrinthine process of longterm cancer treatment. Some of her patients have limited English, or low literacy, or no support network to help them. She envisioned an app or device in which a patient could input their treatment plans, and would then remind them to book transportation to their appointments, take their medication, or help explain procedures or processes. The point was to get better patient compliance, and thus, better quality of care.

After presenting the problems, Clint Tseng of Socrata offered a crash course in accessing open data provided by Chicago, Cook County, and the State of Illinois. He also stayed on hand to help groups utilize this data for their projects.

Individuals broke up into teams to tackle each of these issues, usually starting with a brainstorming session. Problem Owners were interviewed about what kind of solutions would be practical, while everyone pitched in to come up with ideas for formats, funding possibilities, and organization. After a rough idea is drafted, the group had the next 24 hours to fine-tune their proposed solution, presenting it the following morning.

For those interested in seeing what the groups came up with can look through #hackforchange and #civichackday on Twitter.

At LexHacks, Coders Make Case for Legal Reform

Stephen RynkiewiczJune 18, 2015

Kingsley Martin (standing) talks legalese with developers at WeWork Chicago.

This is the full report from Stephen Rynkiewicz on a National Day of Civic Hacking event, part of our Documentor Program.

The word heretofore hasn’t come up at a hackathon till now. But a roomful of developers are trying to define it, and thereby make the law simpler.

Lawyer Kingsley Martin sets them them straight. “Heretofore almost doesn’t have a meaning,” Martin says. “Many of these words you can just cross out and see if it changes the meaning, and in many cases it doesn’t.”

Developers gathered June 6 at Chicago’s WeWork, a shared office space. Early in the LexHacks event, they’re pressing Martin and other lawyers for resources that can help them win one or more of a half-dozen coding competitions.

Master of ceremonies Daniel W. Linna Jr., a Michigan State University law professor, thinks hackathons will attract advocates, project managers and data scientists as well as coders.

“I want lawyers to step up and embrace these technologies, so that we don’t have 80 percent of folks who have a need go without legal services,” explains Linna, an organizer of the Chicago Legal Innovation & Technology Meetup group. “We can do work with developers, designers, technologists, data analysts, lean thinkers to do that.”

Big law firms and tech startups already are automating trial discovery and other parts of the legal process. “Corporations were saying we can’t spend hundreds of thousands of dollars to manually review these mountains of electronically stored documents in litigation, or to conduct diligence in a large transaction,” he says. “That same technology has potential in so many other areas, predicting outcomes in cases.“

Continue reading →