Get Involved With the Chicago Broadband Challenge

Earlier this week, Mayor Rahm Emanuel announced the Chicago Broadband Challenge, “a unique initiative that will engage the public to secure Chicago’s position as one of the digital capitals of the country and the city with the greatest availability of ultra-high-speed broadband in the United States.”

The initiative includes a Request For Information that will help drive three main goals:

The City of Chicago is releasing a Request for Information (RFI) today, that seeks to engage private companies, universities, and other organizations to accomplish three main goals: building world-class broadband infrastructure for the city; extending broadband service into underserved areas; and providing free Wi-Fi access in public spaces throughout Chicago.

In driving the building of this infrastructure, the City will first focus on establishing an open, gigabit-speed networks in key innovation areas. The City has identified 15 innovation zones in key commercial and industrial corridors, and will work with the private sector to leverage the existing infrastructure and assets to ensure low-cost broadband is available in these zones with the ultimate goal of extension to all businesses in the City. The City will accomplish this by launching the RFI, and working with private sector service providers to determine best practices and innovative solutions that will allow the low-cost broadband to be developed.

The second goal of the RFI is to expand access to high-speed internet for residents who live in underserved and disadvantaged neighborhoods. Respondents to the RFI will be encouraged to bring solutions forward that will expand access and availability for these communities throughout the city. The City will additionally work with partners like the Smart Chicago Collaborative to develop a comprehensive strategy for digital skills training to ensure that Chicagoans can make the most of broadband access.

Finally, the third element of the RFI will be to implement free Wi-Fi internet service in every public park, plaza or space across the city. The City will start by offering free Wi-Fi in Millennium Park in September, as part of a partnership with SilverIP. This effort will expand to include every public space in the city over the next several years. The RFI will solicit private sector companies, non-profit organizations and other groups that can participate in establishing this connectivity.

Smart Chicago is excited to be a part of this process. We were founded to help address issues of uneven access to the Internet and harness its transformative power to change lives. The amazing work done by our partner LISC Chicago in their Smart Communities program is a powerful demonstration of the value of increasing digital access and use by families, businesses and other institutions. I’ve seen these programs up-close— they are changing lives for the better by teaching youth how to use new media, helping small businesses use technology to grow, and helping neighborhood residents connect to information and services.

Smart Chicago is also working with the Chicago Public Library, Department of Family Support Services, City Colleges of Chicago, Chicago Cook Workforce Investment Council, and Chicago Housing Authority to strengthen their existing computer training and pull it into a cohesive program. The lessons we’re learning in the course of our Digital Skills Initiative and Connect Chicago campaign are informing this comprehensive strategy for digital skills training.

I’ve written before about the importance of gigabit-speed connectivity here in Chicago— here’s a primer on the organizations and projects that are working on the Federal level to make that happen. A key point is importance of new ideas for the use of ultra-high-speed broadband— there is currently a lack of solid ideas on what we’d *do* with gigabit speeds.

We need the voices of all Chicagoans to make this initiative work for all of us. The Broadband Challenge website seeks your input on the following key questions:

How the City can best make use of its existing broadband infrastructure and potential uses for future expansion of high-speed broadband access citywide. So let’s fill-in-the blank here:

  • “If I had ultra-high-speed broadband at home I could….”
  • “If my school/church/community group had blazing fast internet service we could…”
  • “If my company had gigabit speed fiber we could…”
To submit your thoughts on how best to address Chicago’s Broadband Challenge, send your answers to these questions to [email protected].
Add your voice today.
Elsewhere
Here’s a roundup of coverage of the launch of the Mayor’s Chicago Broadband Challenge:
City wants free Wi-Fi in all parks, public spaces
By Ameet Sachdev, Tribune staff reporter, 10:59 a.m. CDT, September 24, 2012
Emanuel said his first goal is to build a network infrastructure that will offer Internet service at “gigabit” speeds, which are about 100 times faster than a basic cable modem. Google built such a network in Kansas City, Mo., that bypassed the local cable and phone companies.

While Google is selling its broadband service to consumers, Emanuel would like to focus the ultra-fast connections in commercial and industrial areas, what he called “innovation zones.”

The mayor also acknowledged that faster Internet service is needed in Chicago’s disadvantaged neighborhoods.

Chicago aims for Internet access in parks, underserved neighborhoods
BY FRAN SPIELMAN City Hall Reporter/ [email protected] September 24, 2012 10:08AM

Now, Emanuel is launching, what he calls the “Broadband Challenge,” by dividing the city into 15 “innovation zones in key commercial and industrial corridors” and asking private sector partners to suggest ways they can “leverage the [city’s] existing infrastructure and assets” to bring low-cost, high-speed Internet to all businesses in those areas and, ultimately to underserved communities and to every park and public plaza in Chicago.

In the request for information, the city raises the possibility of making a $30 million investment in the city high-speed Internet system.

“To further these goals, the city may offer a variety of supporting assets, including: access to existing city-owned fiber; right-of-way access to [underground] freight tunnels, water mains and sewers; coordination with planned city construction work to modernize the water and sewer infrastructure; up to $30 million in IT [information technology] spending by the city and its sister agencies and other forms of investment,” the document states.

City unveils plan for free Wi-Fi, wider super-fast Internet
Greg Hinz on Politics, September 24, 2012

But those services are lacking in surrounding neighborhoods such as the Randolph Market area in the West Loop, where startup companies can find cheap rents. And even rudimentary, home-based links are not affordable in many low-income neighborhoods.

To solve that, Mr. Emanuel is issuing a request for information for companies and groups interested in coming up with potential solutions. As bait, the city said it’s willing to explore how it “can best make use of its existing broadband infrastructure and potential uses for a future expansion.” Once those ideas come in, the city would formally seek partners through a traditional bidding process.

Probably the most promising is the city’s hope to lure providers of gigabit speed out to the neighborhoods, particularly areas that house higher education institutions. Such providers offer service 50 times the speed of a typical home broadband link, and where competition exists at costs of $1,500 a month, half the price in areas without competition.

Chicago mayor targets affordable gigabit broadband, free WiFi throughout city parks
By Zachary Lutz, Endgadget, posted Sep 25th 2012 10:38AM

In addition to the hopes for ultra-fast broadband, Emanuel’s project, dubbed the Chicago Broadband Challenge, also seeks to extend low-cost, high-speed internet to underserved areas of the city and to bring free WiFi access to all public spaces such as parks and plazas. Although mostly a token gesture, mayor Emanuel announced the immediate availability of free WiFi in Chicago’s Millennium Park. The city is currently soliciting plans and proposals of how to approach the ambitious project, and you’re invited to become a bit more familiar with these grand ambitions with the PR and source links below.

 

The Launch of Open311 in Chicago

This afternoon the Mayor’s Office released two new resources for the people of Chicago:

The Smart Chicago Collaborative helped write the application for Chicago to become a Code for America city focused on complying with the Open311 standard, and we have funded this project from the start.  John Tolva, Chicago CTO and Smart Chicago Advisory Committee member, has been deeply supportive of the project and has shepherded it through to completion. Chicago Chief Data Officer and Commissioner of the Department of Innovation and Technology (DoIT) Brett Goldstein, along with Director Danielle DuMerer, has been instrumental in getting this project done, as were others at DoIT and people at Motorola Solutions and Connected Bits. Audrey Mathis, Director of 311 Services, has been great to work with as well.

None of this would be possible without Code for America, the ground-breaking organization founded and led by Jennifer Pahlka. The amount of work achieved under this grant is kind of stunning:

  • 311Labs: A space where your dreams of the possiblities of 311 data can become a reality!
  • The Daily Brief:  Explore and filter 311 service requests by neighborhood, service name, and status
  • Open311 Status: a site that shows if Open311 APIs are down or have performance issues, and provides Public APIs uptime, comprehensiveness and citizen utilization
  • Civiz: A polyglot Platform as a Service civic application
  • Civics Garden: Reflect, record—and be reminded of—your civic deeds and contributions
  • And all the normal code, design, documentation, and logo contributions you’d expect when you suddenly find yourself in front of smart Web people who can get things done

The Chicago Code for America fellows— Jesse Bounds, Angel Kittiyachavalit, Ben Sheldon, and Rob Brackett deserve a ton of credit for drilling down into a set of tools that make sense for the particularities of Chicago while being broadly useful as reusable code for other municipalities. They moved the 311 movement forward in ways that will be felt for years to come. They are technically top-notch, excellent communicators, and real-deal project managers, all of them. They listened to our needs and were able understand the unique technology setup that lied beneath a simple desire to see the current status of a pending service request.

So get out there and track your favorite service request:

311 Service Tracker

Elsewhere:

Online system to track 311 calls
By Fran Spielman, City Hall Reporter for the Chicago Sun-Times, September 14, 2012

The technology upgrade will make the process of calling 311 to get a pothole filled, a tree trimmed or a broken streetlight replaced like using FedEx to send a package, under the plan, first disclosed by the Chicago Sun-Times last spring.

Mayor Emanuel Launches New Online “Open311” System to Improve Government Accountability and Service Delivery
 Press release from Mayor’s Office of the City of Chicago, September 20, 2012

The Open311 technology was developed through a partnership between the City’s Department of Innovation and Technology (DoIT) and Code for America, and was funded in part by the Smart Chicago Collaborative.

Code for America, a non-profit loosely based on Teach for America, recruits the top talent from the technology industry to give a year of service to build innovative web applications for city governments.

Code for America selected the City of Chicago as one of only eight cities to be a part of its 2012 national fellowship program, thanks to Chicago’s demonstration of cutting-edge thinking and its willingness to invest in long-term change through the development of new web-based technology.

Mayor’s Office Video: Open 311 in Chicago

Here’s an information chart created by the Mayor’s Office:

New Open 311 Information Chart

City Reveals New And Upgraded 311 App
CBS Chicago, September 20, 2012 6:50 AM

“That’s what we’ve built – it’s called Service Tracker,” city Chief Technology Officer John Tolva said on the CBS 2 Morning News Thursday. “So whether you call in, or whether you e-mail, or use an app, you get a number just like a package, and you can track it all along the way, and you’ll get an e-mail saying it’s done.”

Chicago Launches 311 Service Tracker
WBEZ | 91.5, by Robin Amer, September 20, 2012

Chicago Chief Technology Officer John Tolva said the new service will help make city government more accountable and more transparent, something Mayor Rahm Emanuel promised upon taking office. “You need to be able to see where [a service request] is at every step along the way – not just whether it’s open or closed,” Tolva said. “Our residents and our businesses deserve to know that.”

City launches new 311 Web site
WGNTV.com, Mark Suppelsa,6:13 p.m. CDT, September 20, 2012

Chicago residents have a new way to request city services all with the click of a mouse. The city revealed its new open 311 website today which allows people to submit pictures of problems. And soon there will be an improved app.

Open311Launch

Lastly: a =n incomplete list of news stories covering the work:

  • Chicago Will Code for America in 2012 – Code for America – 9/8/2011
  • CfA In Chicago: Open311 Will Be City’s Next Big Tech Move – Huffington Post – 1/31/2012
  • Chicago Innovation Fellows arrive in Chicago – City of Chicago – 2/3/2012
  • Rahm’s Latest Accountability Plan: An App That Tracks City Services – Forbes – 6/22/2012
  • Chicago launches 311 Service Tracker – WBEZ – 9/20/2012
  • City Reveals New And Upgraded 311 App – CBS Chicago – 9/20/2012 (Video)
  • Mayor Rahm Emanuel Launches New Chicago 311 “Service Tracker” – Illinois Observer – 9/20/2012
  • Online system to track 311 calls  – Sun Times – 9/14/2012

Agenda for OpenGovChicago Meeting, August 2, 2012

ANNOUNCEMENTS

  1. Tom Feltner: Woodstock is moving the last 15 years of data to its portal by the end of the year. Licensing restrictions limit what source data can be made public. What aggregate data would be useful and what would be derivative?
  2. Barbara Iverson: Submit stories about Open Gov work in Chicago to Chicago Talks to help connect regular people on the street, “citizens” with civic projects and Open Gov work. Tell your story, and we’ll help you spread the word.
  3. Tom Tresser: Working to establish Civic Lab – Apps for Activists, Activist Speed Dating Night & The TIF Report projects.
  4. George Aye: Announcing the launch of a new crowd-designed transit app for the CTA.
  5. Francesca Rodriquez: Update on the City’s Broadband Technology Opportunities Program
  6. Sharon Burns: The Field Museum, through a generous multi-year grant from the Grainger Foundation is developing new apps, ebooks and other outreach projects to enhance the revenues stream of the Museum. Are open scientific data sets interesting? Ideas welcome!
  7. Tom Kompare: I’d like see if anyone is interested exploring crime and place relationships. An investigation in the 49th Ward shows what may be significant relationships of crime with L stops and package liquor license locations. I need help to explore further.
  8. Derek Eder: Open City would like to announce our latest civic app: Crime in Chicago
  9. John Tolva: Update on the City’s Open 311 project
  10. Simeon Schnapper: Pilots in CPS today centering around youtopia.com

We’ve got a full boat of announcements– hopefully people will get a chance to review some of this material, which will help us get to the evening’s demos. Also: don’t forget that tonight is Urban Geeks at Villains (thanks, Justin Massa!)– there’s plenty of chit-chat to be had there, if you can make it.

DEMOS

  • Jesse Bounds, one of the Code for America Chicago fellows, will bring us up to speed on what the team is working on now— aDaily Brief app and a national 311 labs website to facilitate collaboration around 311 apps— and what they have planned next— beta testing the city’s new open311 api, and releasing their 311 dashboard and service request tracker apps
  • Jay Van Patten, Director of Web Services for the Chicago Public Schools, will demo their new school locator website and chat about why and how it was built. They’re building it all in-house using Google Maps, Google Fusion Tables, and open-source code written by members Chicago’s open gov community.

EFFLUVIA

  • Bring ID and come early– the security is tight in this building
  • If you’ve been to a meetup at the Chicago Community Trust before, keep in mind that we have moved to another building in the same Illinois Center complex– 225 N. Michigan, 22nd Floor
  • Sammiches will be served. Come hungry

Office Hours With Brett Goldstein, Acting Commissioner (CIO) and Chief Data Officer, Department of Innovation and Technology

One of my favorite things here at Smart Chicago Collaborative is working with technology and policy leadership in City government. There is a renewed energy and sense of focus in the Mayor’s Office and the Department of Innovation and Technology, and we help support that in a number of ways.

One way is through our presence at 1871, the digital startup center that is fast becoming a center for civic technology and innovation. Smart Chicago is hosting Brett Goldstein, Acting Commissioner (CIO) and Chief Data Officer, Department of Innovation and Technology, in office hours this Friday, June 15 (one slot left) and Thursday, June 28 (just opened– four spaces available).

Consider meeting with Brett to talk about city technology, city data, big data, and predictive analytics. The world of civic technology is growing, and Chicago is at the center. We need more technologists to work in this field— inside and outside government— to grow the technology industry and make lives better in Chicago.