“Establish a smart community benchmark and toolkit for broadband access and use” is Initiative Four of the City of Chicago Tech Plan. The Connect Chicago program is an essential component of that initiative. As part of this, we’re highlighting programs that are quintessential programs that we consider crucial to having a connected city for all.
One of the first comprehensive technology training programs in the city, the CyberNavigators program at Chicago Public Libraries has led the way in bridging the digital divide in Chicago.
About the CyberNavigator Program
CyberNavigators are computer tutors that work in 44 libraries across Chicago, where they served almost 90,000 library patrons in 2011. Through technology training and mentoring, one-on-one assistance and public classes, CyberNavigators work with library patrons to teach computer basics, resume writing, word processing, internet searching and more.