Metropolitan Planning Council Uses Textizen for Planning out Logan Square Corridor

When the Metropolitan Planning Council needed feedback on their planning initiative for the Logan Square Corridor, they turned to Textizen. Textizen is a text based survey tool that delivers real time results for government agencies seeking to get citizen feedback.

Smart Chicago provided access to our Textizen account, allowing them to use their services for free under our Civic Works Project.

Logan Square, photo by Steve Vance

Logan Square, photo by Steve Vance

For this survey, MPC asked several questions regarding development near the Logan Square CTA stop. About 200 people filled out the survey, with public results being posted here. According to MPC, about 60 percent of text respondents consistently responded that they had not attended the most recent meeting. This suggests that the text polling reached a different audience than the meetings themselves. Seventy five percent of respondents found the text polling valuable for this public input experience.

You can read the entire report here.

If you’re interested in using Textizen take a look at our Developer Resource program.

Remarks at Gigabit City Summit, Kansas City, MO, January 2015

Following is a presentation I made to the Gigabit City Summit.

Slide1First of all, I’d be remiss if I didn’t point out that I’m from Chicago, and Chicago is not a gigabit city. I think it would be fair to characterize us as gigabit-curious.

It was a great day here yesterday.

I see people here like Blair Levin, who is so good at analyzing the raw economics behind the macro-market of broadband provision, and Susan Crawford, who is so good at seeing the market distortions and the raw inequities that those economics lay bare.

So I am here— we are here, as a delegation, from Smart Chicago— me, Kyla Williams, Sonja Marziano, and Christopher Whitaker, because we toil in the same fields as you.

When the tag-team mayors — Sly James of Kansas City, MO and Mark Holland of Kansas City, KS speak so eloquently and with such great precision and knowledge about the digital divide and robber barons, we’re with you.

When Margaret May was up here speaking of the need for paper, for information to be delivered to everyone, in the way they want to receive it, and are prepared to receive it, we are toiling with her.

So we are happy to be here. We are among friends, among fellow workers. Fellow toilers in these fields— the same fields that our President wrote about yesterday in his report on Community-Based Broadband Solutions. That report was subtitled, “The Benefits of Competition and Choice for Community Development and High Speed Internet Access”.

Community Development.

These are our fields. The ones we work together. The older I get, the grayer I get, the more convinced I am that structure and process matter. That it is hard to do something unless you explicitly set out to do it, and create modes and methods to do it. It’s currently fashionable in the world of civic tech to be all about people, but what I’ve come to value is concrete structures for actually doing that. For being all about people.

So that’s what I want to talk to you about briefly— the Smart Chicago model. Our structure and modes.

The Smart Chicago Collaborative is a civic organization devoted to improving lives in Chicago through technology.

Slide2
Pretty much every organization has a set of principles or a mission statement or some other blah blah they put on their website. We actually live by ours. I repeat them at the start of every meeting, and they are a part of every decision we make. Our principles are: Technology, Open, Everyone, Chicago.

We’re all about technology. Everything we do relates to technology. We are of and about the Internet. Most of all, we believe in the transformative power of the Internet to change lives and build the economy for all. It is a simple matter of equity. Of justice.

We are open. In the technology industry, the primary manifestation of that is the use of open source code.But being open means more than using a particular license for our software. It means being truly open to others. Having open processes, so that people know what you’re doing, how you’re doing it, and how they can affect it. Open minds, so that we can actually change our entire way of doing things if we discover another way. This is about allowing others “in”, wherever that may be in any particular situation. This room is one of those “in” places. We all need to be allowed.

I’ve seen that lots of organizations gain strength and efficiency from a laser focus. That can be geographical, or all about age, or a particular activity type. At Smart Chicago, because our work is rooted in technology, our focus is on everyone. We’ve seen that there is great value in the network. The network—the aggregation of human attention— is in fact, the great creator of corporate valuation

And Chicago is one of our values. It is our middle name. All of our work is done here. So we are finding ways to be helpful nationally without distracting us from our work is important to us. That’s why we’re here, in force, today.

Slide3

We have three key focuses: Access, Skills, and Data.

Access. If you’re not connected to the Internet, it is difficult for technology to be of much use to you. I know you all care deeply about that. We’re with you.

But if you can’t use the Internet, being connected isn’t going to be all that meaningful. That’s why we work on skills a lot, going back to the $15 million in BTOP programs that we helped administer.

And Data. We construe data as content. Because there has to be something meaningful to look at once you’re connected and skilled. If you’re connected to the Internet, and you know how to use it, and you’re doing nothing to improve your life, or the life of others, then we really haven’t gotten very far.

Slide4

We were founded and are guided by three organizations: The MacArthur Foundation, the Chicago Community Trust, and the City of Chicago. I report to a board that consists of leaders from each of these organizations.

Slide5

We function as a tech development outfit. We are a high-functioning tech firm that delivers on products focused on things like public health, early childhood education, and the justice system.

Slide6

And we run things like the Civic User Testing Group, a set of more than 800 Chicago residents who get paid to test civic apps, and our Developer Resources program, where we host dozens of apps on Amazon Web Services, Heroku, Twilio, Mapbox, and other systems. We allow others to be more effective— to provide clarity and impetus to the civic innovation sector of the technology industry.

Slide7

We see that all of you city delegations here are already workers in these fields. In many cases, you’ve been here before we did. Or you helped till the land to make it fertile. Removed the rocks and the dead tree stumps. We’re here to work with you.

Slide8

Let’s do this.

CUTGroup in 2015

CUTGroup-tester-OSMLast year was a time of great growth and documentation for our Civic User Testing Group project. We completed six tests on different civic websites and applications including: OpenStreetMap, EveryBlock, Waitbot, Foodborne Chicago, Build it! Bronzeville, and Expunge.io. Also, 163 people signed up to be part of the CUTGroup over the last year.

In 2015, we still have a lot more to come. Here is a look at what we are up to:

The CUTGroup Book

The CUTGroup has generated lots of interest from other people interested in civic innovation across the country. Colleagues in Oakland and Chattanooga have started CUTGroup programs there. We wanted to write down our processes so that others could learn from our experiences. Once we did that, we realized we had a book, so we put it here. Anyone can download/print the book for free or or just read it chapter by chapter online. We’re gearing up to publish an edition of 2,000 books this Spring. Preorders are available on Amazon as well.

Upcoming Tests

In the next few months, we will be testing six morewebsites and applications in different neighborhoods all over the city of Chicago. These tests cover civic apps related to transportation, permits, education, and social services.

As we get more testing opportunities, we continue to grow our diverse group of testers. For example, in partnership with ADA 25, an initiative of The Chicago Community Trust to commemorate the 25th anniversary of the Americans with Disabilities Act, we are reaching new networks of persons with disabilities. This will provide fresh insight to civic apps created for residents.

Getting Feedback

We want to understand why some testers might sign up for CUTGroup, but then not participate in tests. We sent out an e-mail campaign with this form to get feedback about our processes. Here are reasons why we think people might not participate:

  • Never received e-mails about tests
  • Not interested in user testing
  • Only interested in remote testing opportunities
  • Distance of tests are too far from home or work
  • Time of tests (usually 4:00 – 7:30 PM) does not work for me
  • Transportation is difficult to get to tests
  • Compensation is not enough for time
  • I do not know enough about user testing to participating

We also want to see if testers rely on public transportation and if we supply transit fare (like we did before) if they would be more likely to participate. We are taking what the CUTGroup tells us  to make changes and provide more opportunities for different testers to make it to tests.

We also sent out direct e-mails to anyone who never opened our e-mail campaigns before to make sure they were getting out e-mails and giving instructions on which e-mail to add to their address book. Here’s the copy:

Hi,

Thank you for being a part of the Civic User Testing Group (CUTGroup)! I’m writing because it looks like you have not received or opened any of our e-mails. We are always looking for a diverse group of people to test with and we’re looking to determine why some sign up and don’t participate.

If CUTGroup isn’t working out for you, we would like to hear why! Please respond to this e-mail or fill out this form.

We are preparing a slate of tests for this winter & spring. As always, testers get paid a $20 VISA gift card for every test.

If you have not received our emails in the past, make sure you add us to your Address Book or Contacts. All of our e-mails come from this e-mail address: . Sometimes our e-mails will end up in a spam or junk mail folder, and adding an e-mail is a great way to avoid that.

Thanks again for being a part of CUTGroup!

We also want to see about incorporating texting features for residents to sign-up for the CUTGroup and receive test notifications.

Proctoring

Early on in this program, we did a call out for proctors for tests. We have never taken advantage of the proctors who signed up, and this year we are looking to create an established proctoring program. We want to train others on how to be proctors and do user testing and grow our community. More to come on this!

The CUTGroup and Smart Chicago Collaborative

We’ve updated the Smart Chicago website and added some info about the CUTGroup there. The program falls under our Ecosystem work. Here’s the project page. There’s lots of info there explaining how this program fits into the rest of what we do. It’s also where we publish all test results and blog posts about the CUTGroup as time goes by.

Join us for Data Portal Training at The Hive Network

hive_logo_chicago-e1400880053780Smart Chicago is an affiliate member of the Hive Learning Network, a thriving network designed to motivate, inspire and support Connected Learning experiences for thousands of young learners.  As part of our collaborative work together and collective desire to deepen the relationships between organizations and the Civic Technology community, Josh Kalov will present a one hour training on the Chicago and Cook County Data Portals on January 16th at 12:30pm.

The training will include the following elements:

  • Introduction to the data portals
  • Login, Search and Saved Searches
  • Existing Application and Project Examples from Portal usage
  • Breakout Activity-What can the portals do for you? Participants will briefly brainstorm in small groups how the portal could support/benefit one of their existing Hive projects

The training will occur as part of a bigger two day training event being held by Hive Chicago. Both days are free and are designed to help strategize and build skills within Hive’s Moonshot Projects. This is also an excellent opportunity to collaborative with Member organizations around technology inputs and outputs for their projects.

You can register for the event here: http://www.hivechicagobuzz.org/#joinus.

New Cook County Data: Unincorporated Zoning

Last month, in December 2014, the Cook County GIS Department added data on unincorporated zoning information to Cook County’s Open Data Portal. The data comes in two varieties – by parcel and by zoning district. They include information on Agency ID, Agency Description, Zone ID, Zone Description, Zone Notes, Zone Label, Zone Ordinance, and PIN (in the Parcel data set). These data sets can be downloaded as KML, Shapefile, CSV, and JSON.

Cook County Unincorporated Zoning by Parcel

This data is provided by the Cook County Department Of Building and Zoning and is maintained by the Cook County Zoning Board of Appeals. Unincorporated land is land that doesn’t belong to any particular city. About 100,000 residents live in these areas.

Municipalities maintain zoning for their incorporated land. The City of Chicago’s Zoning District Boundaries data can be found here.

Demond Drummer joins Smart Chicago as Managing Director of the Smart Chicago Challenge

9655068657_916e949772_zToday Demond Drummer joins the Smart Chicago Collaborative as the Managing Director of the Smart Chicago Challenge, a plan to make Chicago the most dynamic digital city in the world.

Demond comes to us from Teamwork Englewood, where he has been a Tech Organizer. As part of his work there in the Smart Communities program, led by our partner LISC Chicago, he led a community engagement campaign that drove a 10% increase in home broadband adoption.

He also created Englewood Codes, a 10-week summer project where youth learn how to design, build and maintain their own multimedia websites. He originated LargeLots.org, a web app to promote the City’s Residential Large Lot Pilot Program in Greater Englewood. His work led to a ten-­fold increase in city-­owned residential lots transferred to private owners and to an expansion of the program to East Garfield Park.

The Smart Chicago Challenge is a new Smart Chicago program guided by a unique collaboration of dynamic partners: LISC Chicago, Chicago Public Library, the City of Chicago’s Department of Innovation and Technology (DoIT), MacArthur Foundation, World Business ChicagoThe Chicago Community Trust, and Smart Chicago itself.

As Managing Director, Demond has primary responsibility for managing and facilitating the day-to-day activities of the Challenge and is accountable to the Challenge Steering Committee. I’m happy to serve as a member of that committee, along with Brian Bannon, Commissioner of the Library, Brenna Berman, Commissioner and CIO of DoIT, and Susana Vasquez, Executive Director of LISC Chicago.

Demond is just the fourth employee of Smart Chicago, joining Operations Director Kyla Williams, who has fiscal and project responsibilities across all our work, and Project Coordinator Sonja Marziano.

Please join me in welcoming Demond Drummer.